The offers of VECTRO TECH STORE SRL (hereinafter referred to as the Supplier) are for wholesale ("wholesale") and en-retail (retail) sales and are addressed to both legal entities and individuals. Legal and natural persons can pay for products and services in the Ramburs system (cash on delivery), by bank transfer or card payment (Netopia Payments).

If you receive an automatic message after placing the order on the website, it does not mean that the said order has actually been accepted by us, that the products are available in stock or that it will be delivered under the conditions you requested. The automatic message you receive by email has the sole purpose of confirming that you have placed an order with us and that we have received it.

Acceptance of the order will be done later and you will be contacted in this regard. Eventually, new information will be requested and/or alternative methods of payment and/or delivery will be proposed.

The commercial company VECTRO TECH STORE SRL  does not undertake to offer payment terms for the payment of the products presented in this virtual store.

All displayed prices are expressed in EUR (EURO) and include VAT.

The offer is valid while stocks last. We reserve the right to cancel or modify (partially or in whole) this offer or any other offer of VECTRO TECH STORE SRL without obliging us to a prior notification.

Before placing a firm order, ask in writing to confirm the validity of the offer and the availability in stock for the products you are interested in. The prices shown do not include the costs and commissions related to delivery to the buyer or third parties (for example but not limited to: transport costs, ensuring the value and integrity of the goods, refund commissions, etc.). All delivery costs and risks fall exclusively on the buyer.

The preparation of orders (for example, but not limited to, sorting, handling, packaging, etc.) is done free of charge for orders containing products whose total value is greater than 10 EUR VAT included (before the application of possible delivery costs: transport , insurance, reimbursement).

We do not accept to ship orders with the option of payment on delivery (in cash on delivery system) if they contain products whose total value is less than 10 EUR VAT INCLUDED.

We reserve the right to refuse to sell products with cash on delivery payment (upon receipt of the package). We reserve the right to refuse to sell products and/or services to buyers who have outstanding balances or have not picked up parcels from the courier in the past, causing damage to VECTRO TECH STORE SRL

Prices are calculated with 4 decimal places, but due to technical limitations, only the first 2 decimal places are displayed in the product description. When you place the order, the total is calculated taking into account all 4 decimal places. The price offers presented on this website are valid exclusively for orders placed through this virtual store. The prices presented in this virtual store may differ from the prices valid at other work points or from the prices displayed at the registered office or from the prices displayed in other virtual stores.

The updated offer is presented to the customer and he is free to accept the new offer or refuse it. The buyer has the right to request the negotiation of price offers and the supplier is free to accept the buyer's proposals, negotiate them or refuse them.

Commercial relations are not restricted by regulations that violate the basic principles of free trade. Non-competitive practices are excluded. Commercial relations comply with the legislation in force on the territory of Romania from the date of conclusion of the transaction. All photos of the presented products are informative , may differ from the product sold and may show accessories that are not included in the standard package of the product.

All the photos presented may not be updated to the current appearance of the products. The photos of the packaging may differ in reality from those in the pictures on this website.

The design, colors, shapes may differ in reality from those in the pictures on the website. The technical specifications and features described are for informational purposes, can be changed without prior notice and do not constitute a contractual obligation.

All presentations do not obligate the manufacturing company or us, the trader/supplier, in any way towards the customer. Before purchasing a product, ask for up-to-date and accurate information about the product, ignoring what is described and presented on the site.

Some information on the web pages may be old / not updated, incomplete or erroneous. We do not assume any responsibility or obligation vis-à-vis the possible consequences that would result from the use of this information.

The use of pictures or information on this website without necessarily checking them before buying the products is at the sole risk of the customer, who accepts without reservation and irrevocably that ignoring the above warnings could cause him inconvenience, damages or various other losses any nature, which you will not be able to impute in any way to the supplier or the producers or the supplier's partners.

No information obtained by phone or verbally or in any other form that cannot be proven as authentic and as coming from a person who legally represents the supplier will not involve the supplier in terms of any liability of any kind.

The brands and commercial names that appear in the web pages belonging to this domain and related domains belong to their rightful owners. The supplier mentions these marks (brands) and commercial names only to identify the respective products. The supplier of the products fully and without reservations respects the intellectual property rights of the right holders. SC VECTRO TECH STORE SRL owns the copyright / intellectual property on the content of the web pages, their design, their structure, but not on the software with which they were created , these belonging to their producers.

The company  SC VECTRO TECH STORE SRL does not allow anyone to copy all or part of the texts from this website without its prior written consent.

This website (virtual store) collects, stores and uses cookie information to improve your experience when visiting it and to make it easier for you to find products, services and information relevant to you.

This website (virtual store) collects, stores and processes personal data for the purpose of serving you as a customer for the orders you register here. or for marketing purposes.

To have our permission to use this online store (website / virtual store) you must be at least 16 years old, read in advance, understand and accept its terms and conditions of use.

The personal data collected, stored and processed are: name, delivery address, billing address, email address, fax, contact phone number, IP address of the visitor at the time of visiting the website.

The name, billing address, delivery address, phone, fax, email address are used for contractual relations (invoicing, delivery, contract, etc.)

The phone number of the SIM card, the serial number of the SIM card, the identifier of the GPS locator (ID, IMEI, serial number), the IP address of the SIM card that communicates with the GPS monitoring server are used for the settings of the tracking devices, for their programming, for highlighting and their identification in order to manage the localization processes, to identify devices according to unique characteristics.

The name, contact phone number, email address, fax number, postal address can also be used for marketing purposes. Collected email addresses are also used to avoid phishing attacks, SPAM, flooding, database injection, scam, etc.

This website may use modules, procedures or filters that automatically reject the recording of data coming from certain IP addresses, data that arrives repetitively, or with very high frequency or data with a large volume. Any attempted fraud or malicious action on this website will be immediately reported to the authorities in charge of combating computer fraud and/or those in charge of personal data protection.

This website could totally or partially restrict the access of users/visitors from certain IP addresses, which were previously used for sending offensive messages, for computer fraud attempts, for phishing attacks, SPAM, flooding, database injection, scam, etc. or from which repeated login actions have been attempted without success, in order to avoid account hacking by computer robots.

Personal data are stored on servers in Romania or outside Romania, including outside the European Union. The data will be kept as long as we think it will be needed, but you can request their deletion, updating or porting at any time.

Website managed by: SC VECTRO TECH STORE SRL CUI: 46520109 NORC: J40/14082/2022

 

Privacy Policy regarding the processing of personal data

We consider ensuring the right to the protection of personal data as a fundamental commitment SC VECTRO TECH STORE SRL, therefore we will dedicate all the necessary resources and efforts to process your data in full accordance with Regulation (EU) 2016/679 ("General Regulation on the protection data" or "GDPR"), as well as with any other legislation applicable on the territory of Romania.

As one of the essential principles of this legal framework is transparency, we have prepared this document to inform you about how we collect, use, transfer and protect your personal data when you interact with us in relation to our products and services through our website.

We reserve the right to periodically update and amend this Privacy Policy to reflect any changes in the way we process your personal data or any changes in legal requirements. In case of any such change, we will display on our website the modified version of the Privacy Policy, which is why we ask you to periodically check the content of this Privacy Policy.

Who we are and how you can contact us

VECTRO is the trade name of VECTRO TECH STORE SRL, a legal entity of Romanian nationality with order number in the Trade Register J40/14082/2022, unique registration code 46520109 (hereinafter "SC VECTRO TECH STORE SRL" or "we").

For the purposes of data protection legislation, we are the controller when we process your personal data. As we are always open to your opinions, as well as to provide you with any additional information you may need regarding the processing of your data, we encourage you to contact the Data Protection Officer of SC VECTRO TECH STORE SRL at the office e-mail address @vectro.ro or by mail or courier to the address Strada Mihai Bravu no. 1, Afumati, Ilfov - with the mention: to the attention of the SC VECTRO TECH STORE SRL Data Protection Officer.

Payment methods

  • 1. Payment by Bank Transfer - to the IBAN account: RO33INGB0000999912695192 opened at ING Bank by VECTRO TECH STORE SRL
  • 2. Payment on Delivery in the COD system - Pay the counter value of the order to the courier we ship with, he is obliged to issue you a receipt!
  • 3. Payment with the Card online through the Netopia Payments payment processor. The processor assumes all responsibility for the security of card payments on the www.electro-az.com website

What categories of personal data we process

We generally collect your personal data directly from you, so you have control over the type of information you give us. By way of example, we receive information from you as follows:

  • When you create an account on www.electro-az.com, you send us: e-mail address, name and surname; Within your personal page (My Account) on the www.electro-az.com website, you can add additional information, such as: mobile phone number, landline number, date of birth, education level, delivery addresses, alternative e-mail address , bank card data, etc.
  • When you place an order, you provide us with information such as: desired product, name and surname, delivery address, billing details, payment method, phone number, bank card details, etc.
  • We also offer you the possibility to register on the www.electro-az.com website through your Facebook or Google account.
  • If you opt for one of these options, you will be directed to a page managed by Facebook Inc / Google LLC, where they will inform you about the transfer of your data to www.electro-az.com. You can consult the privacy policies of Facebook and Google, respectively, using the following links: https://www.facebook.com/about/privacy https://policies.google.com/privacy
  • We may also collect and further process certain information about your behavior while visiting our website in order to personalize your online experience and provide you with offers tailored to your profile.
  • We invite you to find out more details in this regard by consulting the section regarding the purposes of processing below.
  • On our website we may store and collect information in cookies and similar technologies, according to the Cookie Policy.
  • We do not collect or otherwise process sensitive data, included by the General Data Protection Regulation in special categories of personal data.
  • We also do not wish to collect or process data of minors under the age of 16.

What are the purposes and grounds of personal data processing?

We will use your personal data for the following purposes:

For the provision of SC VECTRO TECH STORE SRL services for your benefit. This general purpose may include, as appropriate, the following:

  1. Account creation and administration within the www.electro-az.com website;
  2. Order processing, including receiving, validating, shipping and invoicing them;
  3. c) Solving cancellations or problems of any nature related to an order, goods or services purchased;
  4. d) Returning the products according to the legal provisions;
  5. e) Reimbursement of the counter value of the products according to the legal provisions;
  6. h) Providing support services, including providing answers to your questions regarding your orders or www.electro-az.com goods and services

The processing of your data for these purposes is in most cases necessary for the conclusion and execution of a contract between SC VECTRO TECH STORE SRL and you.

Also, certain processing subsumed for these purposes is required by applicable law, including tax and accounting law.

To improve our services. We always want to give you the best online shopping experience.

For this, we may collect and use certain information related to your Shopping behavior, we may invite you to complete satisfaction surveys following the completion of an order, or we may conduct, directly or with the help of partners, studies and market research. We base these activities on our legitimate interest in carrying out commercial activities, always taking care that your fundamental rights and freedoms are not affected.

For marketing We want to keep you informed about the best offers for the products/services that interest you.

In this sense, we can send you any type of message (such as: e-mail/SMS/telephone/mobile push/webpush/etc.) containing general and thematic information, information on similar or complementary products to those that you have purchased them, information about offers or promotions, information about products added to the "My Account/Cart" section or the "Account/Favorites" section or you have shown interest in purchasing them, as well as other commercial communications such as surveys market and opinion polls, and we may display personalized recommendations on the website.

In order to provide you with information of interest to you, we may use certain data about your purchasing behavior (eg products viewed / wishlisted / purchased) to create a profile for you.

We always ensure that this processing is carried out with respect for your rights and freedoms and that the decisions made on the basis of them do not have legal effects on you and do not similarly affect you to a significant extent.

In most cases, we base our marketing communications on your prior consent. You can change your mind and withdraw your consent at any time by:

  • – Changing the settings in the "Cookie Settings" tab at the bottom of the page by clicking on the text "I do not allow";
  • – Accessing the unsubscribe link displayed in the messages you receive from us; or through
  • – Contacting SC VECTRO TECH STORE SRL using the contact details described above.

In certain situations, we may base our marketing activities on our legitimate interest in promoting and developing our business.

In any situation where we use information about you for our legitimate interest, we take care and take all necessary measures to ensure that your fundamental rights and freedoms are not affected.

However, you can ask us at any time, by the means described above, to stop processing your personal data for marketing purposes, and we will comply with your request. In order to defend our legitimate interests, there may be situations in which we will use or transmit information to protect our rights and business.

These may include:

  • – Protection measures of the website and users of the www.electro-az.com website against cyber attacks:
  • – Measures to prevent and detect fraud attempts, including the transmission of information to the competent public authorities;

The general basis for these types of processing is our legitimate interest in defending our commercial activity, it being understood that we ensure that all measures we take ensure a balance between our interests and your fundamental rights and freedoms.

Also, in certain cases we base our processing on legal provisions such as the obligation to ensure the protection of goods and valuables provided by the applicable legislation in this matter. How long we keep your personal data.

As a general rule, we will store your personal data as long as you have an account on the www.electro-az.com website

You may request that we delete certain information or close your account at any time, and we will comply with such requests, subject to the retention of certain information including after account closure, where applicable law or our legitimate interests require it.

To whom we transmit your personal data

As appropriate, we may transmit or provide access to certain of your personal data to the following categories of recipients:

  • – courier service providers;
  • – payment/banking service providers;
  • – marketing / telemarketing service providers;
  • – market research service providers;
  • – insurance companies; – IT service providers;
  • - other companies with which we can develop joint programs for offering our goods and services on the market.

If we are under a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities.

We ensure that access to your data by third parties under private law is carried out in accordance with the legal provisions on data protection and information confidentiality, based on contracts concluded with them. To which countries do we transfer your personal data We currently store and process your personal data on the territory of Romania.

However, we may transfer certain of your personal data to entities located in the European Union or outside the Union, including countries that have not been recognized by the European Commission as having an adequate level of personal data protection. We will always take steps to ensure that any international transfer of personal data is handled carefully to protect your rights and interests.

Transfers to service providers and other third parties will always be protected by contractual commitments and, where appropriate, other safeguards such as standard contractual clauses issued by the European Commission or certification schemes such as the Privacy Shield for the Protection of Personal Data transferred from within the EU to the United States of America.

You can contact us at any time, using the contact details set out above, to find out more information about the countries to which we transfer your data, as well as the safeguards we have put in place in relation to these transfers.

How we protect the security of your personal data We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures in accordance with industry standards.

The transmission of your personal data is done using state-of-the-art encryption algorithms and we store them on secure servers, ensuring data redundancy at the same time. To make payments we use the services of the payment processor Netopia Payments.

Any payment information is encrypted, using HTTPS technology with TSL 1.2 encryption. Despite the measures taken to protect your personal data, we draw your attention to the fact that the transmission of information over the Internet, in general, or through other public networks, is not completely secure, and there is a risk that the data will be seen and used by third parties unauthorized parties.

We cannot be responsible for such vulnerabilities of systems that are not under our control.

What rights you have The General Data Protection Regulation recognizes a number of rights in relation to your personal data.

You can request access to your data, correct any mistakes in our files and/or object to the processing of your personal data.

You can also exercise your right to complain to the competent supervisory authority or go to court.

If applicable, you may also benefit from the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability. More information about each of these rights can be obtained by consulting the table below.

In order to exercise your rights, you can contact us using the contact details set out above.

Please note the following points if you wish to exercise these rights:

Identity.

We take the privacy of all records containing personal data seriously.

For this reason, please send us your requests regarding such records using the e-mail address related to the www.electro-az.com account

Otherwise, we reserve the right to verify your identity by requesting additional information aimed at confirming your identity.

Fees.

We will not charge a fee to exercise any right in relation to your personal data, unless your request for access to the information is unfounded, repetitive or excessive, in which case we will charge a reasonable amount in such circumstances. We will inform you of any fees applied before we settle your claim.

Response time. We aim to respond to any valid requests within a maximum of one month, unless this is particularly complicated or you have made multiple requests, in which case we will respond within a maximum of two months.

We will let you know if we need more than a month. We may ask if you can tell us exactly what you want to receive or what you are concerned about.

This will help us act faster and shorten the response time to your request.

Third Party Rights.

We must not comply with a request if it would adversely affect the rights and freedoms of other data subjects.

Entitled rights

Description Access

You can ask us:

  • to confirm whether we are processing your personal data;
  • to provide you with a copy of this data;
  • to provide you with other information about your personal data, such as what data we have, what we use it for, who we disclose it to, whether we transfer it abroad and how we protect it, how long we keep it, what rights you have , how you can make a complaint, where we obtained your data, to the extent that the information has not already been provided to you by this notice.

correction

You can ask us to correct or complete your inaccurate or incomplete personal data.

We may attempt to verify the accuracy of the data before rectifying it.

Data deletion

You can ask us to delete your personal data, but only if:

  • they are no longer necessary for the purposes for which they were collected;
  • or you have withdrawn your consent (where the data processing was based on consent);
  • or exercise a legal right to object; or they were processed illegally;
  • or we have a legal obligation to do so.

We are not obliged to comply with your request to delete your personal data where the processing of your personal data is necessary:

  • to comply with a legal obligation;
  • or for establishing, exercising or defending a right in court.

There are certain other circumstances in which we are not obliged to comply with your data deletion request, although these two are the most likely circumstances in which we may refuse your request

Keep in mind that, before exercising this right, download from your www.electro-az.com account and save all the documents related to the orders made by SC VECTRO TECH STORE SRL, regardless of whether the billing was made to you or to another natural person or legal (such as: invoices, warranty certificates). If you do not take this step before exercising your right to deletion, you will lose all these documents, and SC VECTRO TECH STORE SRL will be unable to make them available to you, as the case may be, because the data deletion process , respectively of the SC VECTRO TECH STORE SRL account, with all the related data and documents, is an irreversible process.

Restriction of data processing

You can ask us to restrict the processing of your personal data, but only if:

  • their accuracy is disputed (see rectification section), to enable us to verify their accuracy;
  • or the processing is unlawful,
  • but you do not want the data to be deleted;
  • or they are no longer necessary for the purposes for which they were collected, but you need them to establish, exercise or defend a right in court;
  • or you have exercised your right to object and checking whether our rights prevail is ongoing.

We may continue to use your personal data following a restriction request if:

  • we have your consent; or to establish, exercise or ensure the defense of a right in court;
  • or to protect the rights of SC VECTRO TECH STORE SRL
  • or of another natural or legal person.

Data portability

You may ask us to provide your personal data in a structured, commonly used and machine-readable format, or you may request that it be "ported" directly to another data controller, but in each case only if:

    • the processing is based on your consent or the conclusion or performance of a contract with you;
    • and the processing is done by automated means.

opposition

You can object at any time, for reasons related to your particular situation, to the processing of your personal data on the basis of our legitimate interest, if you consider that your fundamental rights and freedoms prevail over this interest.

You can also object to the processing of your data for direct marketing purposes (including profiling) at any time without giving any reason, in which case we will stop this processing as soon as possible.

Automated decision making

You can ask not to be the subject of a decision based solely on automated processing, but only where that decision:

      • produce legal effects with respect to you;
      • or otherwise affects you in a similar and significant way.

This right does not apply if the decision reached as a result of automatic decision-making:

      • it is necessary for us to enter into or perform a contract with you;
      • is authorized by law and there are adequate safeguards for your rights and freedoms;
      • or is based on your explicit consent.

Claims

You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data.

In Romania, the contact details of the supervisory authority for data protection are as follows:

The National Supervisory Authority for the Processing of Personal Data

Address:

G-ral Blvd. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest, Romania

Telephone: +40.318.059.211 or +40.318.059.212;

Email: anspdcp@dataprotection.ro

Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance, and we promise to make every effort to resolve any problem amicably.

We remind you that you can contact the Data Protection Officer of SC VECTRO TECH STORE SRL at any time by sending your request through any of the following methods: - by e-mail to the address:

office@vectro.ro or - by post or courier to the address: Sos Bucuresti - Urziceni no. 17, Natura Center H2 M2, Afumati Ilfov - with the mention to the attention of the Data Protection Officer SC VECTRO TECH STORE SRL.