Shipping Information

What shipping methods are available?

All orders placed on www.electro-az.com are delivered by Courier Rapid.

How long does it take for my package to arrive?

The delivery time is 1-2 working days from the moment we hand over the package to the courier.

How can I track the order?

You can track your order on the courier's website by entering the AWB number received by email from us.

Do I need an account to place an order?

No , although we strongly recommend that you create an account on our site to benefit from: fast checkout, easy tracking and keeping track of all your orders.

Other useful information

How much does the transportation costs ?

5 EUR. All orders whose value is less than 50 EUR have a delivery cost of 5EUR.

I'm looking for a specific product, but I can't find it on the site

If you are looking for a specific product but it is not yet in our catalog, you can contact us through the contact form where you can provide us with data about that product and we will search our database of suppliers and get back to you with an offer.

How to proceed for RETURN?

All return requests on Vectro.ro are made ONLY through the Return Form . Any other return request by any other form than the one mentioned is not taken into consideration and will not be processed.

How do I create my account?

To create an account on Vectro.ro it is necessary to follow  4 SIMPLE STEPS :

  1. Go to the Registration page 
  2. Complete the fields in the form with your personal data. Don't forget to enter a valid phone number to confirm the account.
  3. You set your account data depending on the type: Natural Person or Legal Person, then fill in the fields with the requested information.
  4. Press the Registration button